91 is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.


91 takes the following measures to ensure accessibility of our website:

  • Include accessibility as part of our mission statement
  • Include accessibility throughout our internal policies
  • Integrate accessibility into our procurement practices
  • Provide continual accessibility training for our staff
  • Assign clear accessibility targets and responsibilities
  • Employ formal accessibility quality assurance methods


The defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. 91 is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.


91 assessed the accessibility of our website by the following approaches:

  • Self-evaluation
  • External evaluation
  • Third-party web scanning service for quality control and accessibility monitoring, which reports any compliance issues

We’re working hard to achieve our goal of Level AA accessibility, but we realize some areas still need improving. Despite our best efforts to ensure accessibility of 91 website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

4.1.1: HTML Parsing

We are making processes to ensure our website will validate to W3C specifications.

3.3.2: Labels or Instructions

We are working on methods for ensuring all forms will have this feature.

2.1.1: Keyboard

We are working on methods for implementing this feature in the major menus, though tabbing through links within pages is available.

1.4.2: Audio Control

We are working on methods for implementing this feature whenever possible.

1.2.3: Audio Description or Media Alternative (Prerecorded)

We are working on methods for implementing this feature whenever possible.

1.2.2: Captions (Prerecorded)

We are working on methods for implementing this feature whenever possible. Some videos added to the website may not be fully captioned at the time of posting, but may be added at a later date



91 may also make available the use of real-time captioning for any web-based or remote events (e.g., Zoom, YouTube Live, etc.), in addition to face-to-face events. Some factors determine whether or not a web-based event requires real-time captioning.

An open event, where the event is public-facing with no prior registration required, will require real-time captioning. A closed event, where the event is only available to participants who have registered before the event taking place (i.e., through an RSVP page), does not require real-time captioning if no participant requests an accommodation.

For closed events, the Event Access Statement should be placed on the registration page. Having an Event Access Statement ensures you are planning an inclusive event by inviting participants to request accommodations, including real-time captioning.

To request real-time captioning for your Cayuga event, complete the Event RTC Request Form and include the following information in the notes section:

  • Zoom link (or let us know you’ll follow up with the link when it is ready)
  • Format: is it a Zoom meeting, Zoom webinar, streamed to YouTube Live, etc.?
  • A description of the event. You may also include a link to the event website that provides more information about the event.

Before the event, the real-time captioner will need:

  • Access the event, such as Zoom link and passcode, or social media account information
  • If the event is set up as a webinar, please make the captioner a co-host to ensure they can access the Zoom event to communicate with the event hosts before the event opens to participants
  • Any prep material to prepare for their work, including a schedule, speaker outline or scripts, names of people to be recognized (such as graduates, honorees, and award recipients), and any specialized terminology related to the subject matter of the event/expected to be used during the event.


Accessibility of Cayuga website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.


We welcome your feedback on the accessibility of 91. If you encounter accessibility barriers on the Cayuga website or other services, we’d like to hear from you in any of the following ways:

This accessibility statement was last updated on March 8, 2021.